Support

Need a hand with the CheqIT staff iPad app, a guest claim, or the website? We're here to help.

Contact us

Email info@cheqitxyz.com and we will respond within one business day.

What we can help with

Setting up or signing in to the CheqIT staff app on an iPad or kiosk.
Checking property in, printing or sending claim links, and releasing items.
Guest claim issues with a photo, phone number/SMS, 4-digit PIN, or wallet pass.
Staff accounts, venue settings, and operational reporting.
Billing questions and website or demo requests.

What to include in your message

Your venue name and location.
The device you were using (for example, iPad model and iOS version).
What happened, what you expected, and the approximate time it occurred.
A screenshot, if you have one.

Policies

Read our Privacy Policy and Terms of Service.